Terms & Conditions

BOOKING TERMS


Prices

Published prices are based on costs at the time of publication. We reserve the right to change published prices at any time before your booking is made. We reserve the right to increase the cost of your holiday if the Government imposes new taxes or increases existing taxes, the currency fluctuates, or fuel charges increase. We will inform you of any increases.

Payments

A non-refundable deposit of 20%, must be made and a confirmation issued by the Company before any binding contract exists. Once we receive your deposit, we will invoice you for the remainder of the tour cost. This must be paid not less than 45 days before the start of the tour or by an alternative date agreed between you and the Company. If you book less than 45 days before departure, you must pay for the tour in full as soon as you book, unless you make alternative arrangements with the Company. If you do not pay your balance by the agreed time, the Company reserves the right to cancel your booking or pursue any unpaid monies.

Cancellation Policy

Payment for the tour is a fundamental part of the tour’s income and contributes to the overall cost of equipment, running costs, staffing, administration, etc. As the Company will have incurred the majority of its costs before the tour starts, we need to impose cancellation charges to cover these costs.

Deposits are non-refundable. If you cancel your booking, we will impose cancellation charges as follows:
30 days or more prior to departure – loss of deposit
15-29 days before departure – 30% of tour cost
7-14 days before departure – 50% of tour cost
6 or fewer days before departure – 80% of tour cost

Tailor-made tours may be subject to alternative cancellation terms, which will be communicated to applicable Clients at the time of booking.
All cancellations must be in writing and be made by the person who submitted the booking form. Please send an email to your contact at the Company, with a copy to sales@turkeymagictravel.com.
Once the tour has started, no refund for any unused portion or part of the tour or services to be provided will be given. If you want to make any changes to the tour or depart the tour early, such alteration or departure will be entirely at your own expense and liability. You will also need to communicate in writing to the tour operator about your reason for leaving the tour.

Cancellation by the Company

We reserve the right to cancel the contract between us for any reason prior to your payment of the full price of the trip. In this case, we will refund in full any amount that you have already paid us. After you have paid in full, we will only cancel the contract if circumstances beyond our control make it unavoidable. Such circumstances include, but are not limited to, civil or political unrest, terrorism, natural disaster, or other force majeure circumstance. In the unlikely event that such circumstances arise, we will contact you immediately and offer you the choice of equivalent services or a full refund of all monies paid. No additional compensation will be paid over and above the total sum received from you.

Alteration of Itineraries

It is unlikely that the Company will have to make changes to your tour. However, we may occasionally have to make changes either before or after you have booked. Most changes will be minor, and the Company will advise you of them as soon as possible. The Company reserves the right to alter the itinerary after departure, without paying compensation, if it is in your interest to do so. Furthermore, the Company will not pay compensation if it is forced to cancel or in any way change the tour due to force majeure, such as war, riots, civil strike, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions, or other material external circumstances beyond the Company’s control.

Travel Insurance

The Company is not responsible for unforeseen circumstances such as flight or train delays or cancellations; the failure of embassies or consulates to issue visas; the inaccessibility of certain tourist attractions due to the actions of government bodies; the actions or services of accommodation and other facilities visited during the tour; or incidents such as injury, illness, or loss of personal belongings.
Therefore, travel insurance is mandatory for all Clients. At the time of booking, each Client must arrange his or her own insurance with a reputable insurer, with protection for the full duration of the tour, to cover personal injury, medical expenses, repatriation expenses, loss of luggage, and the expenses associated with cancellation or curtailment of a tour.
If you become ill, all hospital expenses, doctor fees, and repatriation costs are your responsibility and the Company shall not be liable for any refund of the tour cost. If you do not have travel insurance at the beginning of the tour, please inform us and we will arrange coverage with a local insurance company for an additional fee.

Turkey Magic Travel - Privacy Policy
Privacy Policy


Turkey Magic Travel is committed to ensuring that your private information remains private. We have created this online privacy policy so that you can understand our continuing commitment to ensuring that your information remains secure and private.
These guidelines have been developed with the recognition that Internet technologies and legislation are rapidly evolving, and that underlying business models are still not established. Accordingly, guidelines are subject to change. Any such changes will be posted on this page.

What information does Turkey Magic Travel collect from me?

We collect information in several ways. When making information requests, we ask you for your name, e-mail address, phone number, address and other relevant information needed to make vacation and travel plans.

How does Turkey Magic Travel use my information?

In the case of requesting personal information, we will identify the purpose of use thereof, and obtain such information only to the extent necessary for conducting business and through a lawful and reasonable manner and will use and/or provide such information only within the limits of the stated purposes.

With whom does Turkey Magic Travel share my information?

At Turkey Magic Travel, when you provide your personal information including name, address, phone number or e-mail address, this information is kept secured and is not divulged to any outside company for use in marketing or solicitation. Turkey Magic Travel will not sell or rent your personally identifiable information at any time to anyone.

What are the security policies of linked third-party sites?

This web site may contain links to other web sites. Please note that if you click on one of these links, you are moving to a third-party web site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours. This privacy statement applies solely to information collected by this web site.

What else should I know about internet security?

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. We strive to protect your personal information. Turkey Magic Travel, however, cannot ensure or warrant the security of any information you transmit to us and any information you submit on-line is done voluntarily and at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.  No personal information is stored on our website to further secure your personal information.

What is a cookie?

A cookie is a small data file that is stored locally on your computer that allows specific information to be saved and retrieved when the site requires it. Our web site does not employ a cookie.

How do I contact Turkey Magic Travel?

Should you have other questions or concerns about this privacy policy or your electronic records maintained by Turkey Magic Travel, please contact us.